This training programme is wrapped around the typical Sales Cycle and Customer Journey. It provides a structured framework for building customer intimacy remotely, and the workshops are tailored to your business and application.
The programme is delivered over 3 virtual classroom sessions, plus a follow up session to provide additional support and coaching. Each session looks at a different element of the customer journey and provides training on how to evolve the current sales approach to deliver a better customer service and build closer relationships.
The 3 cores sessions are:
- Engaging Customers Remotely - Learn what makes people behave differently in a virtual environment and how to engage them on a personal level to create new opportunities.
- Building Intimacy Remotely - Explore how to get closer to the customer whilst working in a remote setting. Discover how to modify your approach in discovery calls and sales presentations to trigger a more emotional connection with you, and your proposal.
- Growing Relationships Remotely - Learn the psychological tricks of online negotiation to develop a remote contact strategy that will grow your relationship with all your accounts.
Brochure
To learn more about the course content and modules, feel free to download the brochure below.
Format
This is a live, interactive, workshop delivered via virtual classroom or in person, and is made up of:
4 x 90 Minute sessions or
1 Day classroom training
This session can be booked for a class up to 12 delegates.
Contact us
If you would like to discuss a customised version of this programme or would like to talk through this product in more detail call us today or use the chat window at the bottom right of the page.